Last updated: 21.01.2026
General
All Cinelux products and services are offered on a bespoke and project-based basis. Specifications, pricing, availability, and timelines vary depending on project requirements.
Orders & Customization
- All installations are custom-designed
- Final specifications are confirmed prior to production
- Changes after approval may affect pricing and delivery timelines
Pricing
Prices are provided upon request and may exclude taxes, duties, shipping, installation, or third-party services unless explicitly stated.
Payments
Payment terms are agreed upon in writing before project commencement. Production may begin only after receipt of required deposits.
Cancellations & Returns
Due to the custom nature of Cinelux products:
- Orders are generally non-refundable once production begins
- Cancellation terms are defined in the project agreement
Warranty & Support
Warranty terms, service coverage, and support details are provided as part of the project documentation.
Limitation
Cinelux is not responsible for delays caused by factors beyond reasonable control, including supply chain disruptions or force majeure events.